Mar 3 0 comments

Quick to Judge.

by Peter Sheahan on 3 March 2010

Making It Happen, Peter SheahanThe easier it is to measure the value we add, the easier it is to get someone to buy.

I, like almost everyone else with access to a newspaper, have been following the afghan war very closely for the best part of a decade now. Through invasions, surges and casualties. And still the debate rages as to how effective it has been and whether it is worth the lives.

News of the biggest coalition offensive since the beginning of the war beamed across the world recently and the debate has reignited. People are fiercely criticising the effectiveness of attempts to drive out the Taliban and stabilise the region.

This got me thinking about what right we have to judge such action when you take into account what little the public really knows of military operations and strategy.  Once again I was reminded, everyone gets assessed. Regardless of field or expertise.

Markets have metrics.

Understanding this concept is crucial to the process of bringing your ideas into fruition.

You will be judged against a metric of some kind, so you might as well be prepared for it. It is essential that it be obvious for a prospective client to realise that your offer has value. Any attempt to deny the measurability of what you offer will serve only to hinder your progress.

The most obvious metric is money. If what you do makes the buyer more money than he or she has had to exchange, then you have added real, measurable value. At this point, he or she would be crazy not to buy again if there is still a demand for what you are selling.

But let’s consider a more complex example; Let’s say you are active in your church, and your job is to maintain a strong and vibrant congregation. You are then measured by bums on seats, and if you want your contribution to be tangible and valued then you had better be willing to hold yourself accountable for bums on seats. ‘Bums on seats’ is a metric.

So what do you need to work out?

What metrics does your buyer value? And how can you measure and communicate your ability to hit those metrics? The key to knowing the metrics is to know:

                The business model.

                The reporting systems of your buyer.

The business model is quite simple: where and how do they make money? The reporting systems are what does your buyer get judged on by his or her buyers? How is he or she evaluated?

Now, if you can package your offer to show evidence of how you can actually measure and prove your ability to add value in the way the buyer needs, you will find your powers of influence expanded exponentially.

Regardless of what you are doing, people will assess your value based on their own criteria.

Understand it, plan for it, and offer the value you know they need.
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About the Author

View All Posts by Peter Sheahan

Peter Sheahan

Peter Sheahan

Peter Sheahan works with leaders around the world to flip their thinking and help them find opportunities where others cannot. His clients include News Corporation, Google, Hilton Hotels, GlaxoSmithKline, Harley-Davidson, Cisco Systems and Goldman Sachs.After a short stint as a trainee accountant, Peter worked in the hotel industry and rose to the position of general manager of a $5 million hotel business at 19. He has since established himself as a highly successful entrepreneur and CEO of two multimillion-dollar businesses. In addition to his world-renowned thought-leadership practice, Peter is also the CEO of the Centre for Skills Development (CSD). The CSD specialises in large-scale social-change projects for clients such as the Commonwealth Bank of Australia and IBM.Peter was named 'Young Entrepreneur of the Year' in New South Wales in 2003, and in 2006 he was voted by his peers as the leading keynote speaker in Australia. His insights into business trends and the changing needs of customers and staff make him a regular presenter on Fox Business, as well as appearing on the ABC and BBC TV networks. In 2008, he was a featured expert in a five-part global series called Innovations on CNBC, and he has been written about in the WASHINGTON POST and FAST COMPANY magazine.The author of five books, including two bestsellers - GENERATION Y and FLIP - he has delivered more than 2000 presentations to over 300,000 people in 15 different countries.He lives in Colorado with his wife, Sharon, and his two kids, Maddy and Tom.