eBook FAQ's
What is an eBook?
An eBook is really just another format like the hardback format and paperback format. An eBook is a digital version that can be downloaded and read in a variety of ways, on a variety of devices: they can be read on desktop or laptop computers, on certain PDAs, Smartphones and on dedicated eBook reading devices such as Kindles and iPads.
Why buy an eBook?
eBooks can be stored on your computer or eBook reader and carried wherever you want. eBooks can be downloaded quickly, have features that allow you to search for text, look up words in a dictionary, and some readers allow you to make notes and some may contain extra content. If reading an eBook on a device connected to the internet, some hyperlinks could be active, and you will be able to click through to the link.
How many eBooks does Random House Australia have?
We currently have approximately 10,000+ eBooks ready to read, including international and Australian titles, and an ongoing eBook program of new releases. Click here to see a selection of the exciting titles available now in eBook format!
What format are Random House Australia eBooks in?
Our eBooks are available in ePub format. An ePub (electronic publication) is a free and open eBook standard for 'reflowable' content, meaning that the text display can be optimized depending on the device or hardware being used. It has been embraced by most publishing and technology companies around the world.
Will Random House Australia release eBooks to coincide with the publication of the physical book?
Yes. Our goal is to minimise delay and to release eBooks at the same time as the new physical book hits bookshops, so that you have greater choice.
Will Random House Australia release illustrated eBooks?
Yes but currently we only have a limited range available. We are still investigating ways to publish more illustrated eBooks, including children's picture books, that will be of a high standard and hope to have more available shortly.
Will Random House publish tailored eBooks, eBooks with enhanced content, or re-work existing physical books into new eBook editions, iPhone/iPod Apps?
Yes. We are actively investigating and pursuing new eBook ideas. We have published a number of Apps including the bestselling, Nigella Quick Collection iPhone App. Stay tuned for new exciting releases!
What price are Random House Australia eBooks?
The retail prices of our eBooks are set by retailers.
Where can I purchase Random House eBooks?
I can't find the book I want to buy in eBook format, why isn't it available?
At Random House our aim is to have all our books available to purchase in eBook format as quickly as possible. However, there are a number of processes that need to be completed before a book can be made into an eBook, including approval from the author and agent, conversion to the appropriate eBook format, and delivery to suppliers. Some of these processes can take longer than expected. If you would like more information on a particular title or author, please contact us – click here (customerservice@randomhouse.com.au)
Why is the book I want to buy available as an eBook in other countries, but not available in Australia?
Some books are published by various publishing companies throughout different regions of the world. Each company will have their own eBook publishing schedule and will need to seek approval from the author or agent to publish a book into eBook format in their particular region. At Random House our aim is to have all our books available to purchase in eBook format as quickly as possible, but we must first ensure that the appropriate author/agent approval is completed in order for the eBook conversion to take place. If you would like more information on a particular title or author, please contact us – click here (customerservice@randomhouse.com.au)
